The modem router’s model number is C7000. Before you call Comcast Xfinity, make sure that your account number, account phone number, email address, and password are nearby. If you are unable to self-activate your modem router, call Comcast Xfinity customer service. This process might take up to 15 minutes, during which the modem router reboots a couple of times.Ĭall Comcast Xfinity to Set Up Your Internet Connection If you are not redirected to the Xfinity self-activation page, visit Provide your Xfinity credentials and complete the self activation process. You are redirected to the Xfinity self-activation page. To set up your Internet connection with Comcast Xfinity’s self-activation process: Use the Self-Activation Process to Set Up Your Internet Connectionīefore you start the self-activation process, make sure that your account number, account phone number, and login information (your email address or user name and password) are nearby. After you complete the setup, perform a speed test. Set up Internet service by using Comcast Xfinity’s self-activation process. įor more information, see “Set Up Your Internet Service” When prompted, enter admin for the user name and password for the password. ![]() or in the address field of the web browser. If you do not see the modem router menu, enter Launch a web browser and log in to the modem router.To connect with WiFi, use the WiFi network name and password on the product label. Connect a computer or WiFi device to the modem router.Wait for the Power LED and the Internet LED to light solid green. Connect the power adapter to the modem router and plug the power adapter into an electrical outlet.The LEDs on the modem router light to indicate modem router activity: ![]() When prompted, enter admin for the user name and password for the password.įor information about how to set up your Internet service, see “Set Up Your Internet Service” on If you do not see the modem router menu, enter or in the address field of the web browser. To connect with WiFi, use the WiFi network name and password on the product label.įor a wired connection, use an Ethernet cable to connect a computer to an Ethernet port on the modem router. Connect a computer or WiFi device to the modem router. Wait for the Power LED and the Internet LED to light solid green.ģ. Note: For Xfinity cable Internet service, Comcast Xfinity recommends connecting your modem router to a cable wall outlet.Ĭonnect the power adapter to the modem router and plug the power adapter into an electrical outlet. Use a coaxial cable that is provided by your cable company to connect the cable port on the modem router to a cable wall outlet or a line splitter. See the regulatory compliance document before connecting the power supply. For regulatory compliance information, visit:
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